FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
WE OFFER A 30-DAY RETURN POLICY ON ALL ITEMS. PRODUCTS MUST BE IN ORIGINAL CONDITION WITH TAGS ATTACHED. PLEASE NOTE SALE ITEMS CANNOT BE RETURNED.
ALL ORDERS PLACED OVER £100 RECIEVE FREE EXPRESS SHIPPING AND FREE CLOUD SWEATS.
WE USE DHL, DPD, AND ROYAL MAIL FOR ORDERS WITHIN THE UK. INTERNATIONAL ORDERS ARE SHIPPED USING DHL AND FEDEX.
WE OFFER KLARNA AND CLEARPAY/AFTERPAY, ALLOWING YOU TO SPLIT YOUR PAYMENT INTO INSTALMENTS AND SPREAD THE COST OVER TIME. THIS ALLOWS YOU TO PAY IN 3,5,6 INSTALLMENTS LOWERING HOW MUCH YOU PAY TODAY
WE WORK HARD TO PROCESS ORDERS QUICKLY SO YOU RECEIVE THEM AS FAST AS POSSIBLE. ONCE AN ORDER IS PLACED, IT CANNOT BE AMENDED OR CANCELLED.
RETURNS ARE ACCEPTED — CONTACT Help@b4sics.com WITHIN 14 DAYS. ITEMS MUST BE RETURNED WITHIN 28 DAYS.
PLEASE KEEP YOUR PROOF OF POSTAGE UNTIL YOUR RETURN IS CONFIRMED VIA EMAIL
WE OFFER DIRECT SIZE EXCHANGES FOR THE SAME PRODUCT. IF YOU WISH TO EXCHANGE FOR A DIFFERENT ITEM, PLEASE RETURN YOUR ORIGINAL ORDER AND PLACE A NEW ONE.
ONCE YOUR RETURN IS APPROVED, YOU CAN CHOOSE BETWEEN STORE CREDIT OR A REFUND TO YOUR ORIGINAL PAYMENT METHOD.
ABOUT US
Basicss is built on the foundation of minimalism and quality. Every time you shop we uphold the highest standards to ensure that every experience is the same. The garments are crafted with precision and care to ensure that you are satisfied with your product. Shop now to unlock premium quality for less.
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