CLOUD COLLECTION

FAQ'S

DO YOU OFFER FREE SHIPPING ?

WE OFFER FREE STANDARD SHIPPING ON ALL UK ORDERS AND FREE EXPRESS UK SHIPPING ON ORDERS OVER £60. INTERNATIONAL ORDERS RECEIVE FREE SHIPPING OVER £100. IF YOU HAVE ANY OTHER QUESTIONS PLEASE CONTACT US AT INFO@BA3ICSS.COM

CAN I RETURN MY ORDER ?

WHAT SHIPPING CARRIER DO YOU USE ?

CAN I BUY NOW AND PAY LATER

CAN I EXCHANGE MY ORDER ?

CAN I RETURN MY ORDER ?

WE OFFER A 30-DAY RETURN POLICY ON ALL ITEMS. PRODUCTS MUST BE IN ORIGINAL CONDITION WITH TAGS ATTACHED. PLEASE NOTE SALE ITEMS CANNOT BE RETURNED. IF YOU WANT TO MAKE A RETURN PLEASE CONTACT HELP@B4SICSS.COM AND WE AIM TO RESPOND WITHIN 48 HOURS. PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR ANY CHARGES FOR THE RETURN OF THE ITEM AND IT MUST BE SENT WITH A TRACKED SERVICE.

WHAT SHIPPING CARRIER DO YOU USE ?

ALL ORDERS ARE SHIPPED WITH TRUSTED CARRIERS VIA A TRACKED SERVICE ALLOWING YOU TO VIEW THE LOCATION OF YOUR PACKAGE FROM THE MOMENT YOU ORDER TO YOUR DOORSTEP. THESE INCLUDE ROYAL MAIL & DPD FOR UK ORDERS. DHL & FEDEX FOR INTERNATIONAL ORDERS

CAN I BUY NOW AND PAY LATER

WE OFFER A VARIETY OF PAYMENT METHODS AT CHECKOUT, WE ALSO OFFER KLARNA, CLEARPAY AND AFTERPAY, THESE ALLOW YOU TO BUY THE PRODUCTS NOW WITH THE OPTION OF NO PAYMENT UNTIL 30 DAYS LATER. YOU CAN ALSO SPREAD THE COST OF THE ITEM BETWEEN 2,4 AND 8 WEEKS ALLOWING YOU TO LOWER THE COST OF EACH PAYMENT. NOTE THAT YOU WILL RECEIVE YOUR ORDER WITHIN THE STANDARD DELIVERY TIMEFRAME AND WE DO NOT WAIT UNTIL THE FULL PAYMENT IS MADE.

CAN I EXCHANGE MY ORDER ?

EXCHANGES CAN BE MADE ON ORDERS BY CONTACTING US AT HELP@B4SICSS.COM. EXCHANGES CAN BE MADE ON PRODUCTS OF THE SAME PRICE WITHIN 30 DAYS. ITEMS MUST BE UNWORN AND HAVE ALL ORIGINAL PACKAGING AND TAGS. WE ARE NOT RESPONSIBLE FOR ANY DELIVERY AND RETURN COST OF EXCHANGED ITEMS AND THESE MUST BE MADE BY THE CUSTOMER. RETURN DELIVERIES MUST BE MADE WITH A TRACKED SERVICE.

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Basicss is built on the foundation of minimalism and quality. Every time you shop we uphold the highest standards to ensure that every experience is the same. The garments are crafted with precision and care to ensure that you are satisfied with your product. Shop now to unlock premium quality for less.

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