FREQUENTLY ASKED QUESTIONS
WE OFFER A 30-DAY RETURN POLICY ON ALL ITEMS. PRODUCTS MUST BE IN ORIGINAL CONDITION WITH TAGS ATTACHED. PLEASE NOTE SALE ITEMS CANNOT BE RETURNED.
ALL ORDERS PLACED OVER £100 RECIEVE FREE EXPRESS SHIPPING AND FREE CLOUD SWEATS.
WE USE DHL, DPD, AND ROYAL MAIL FOR ORDERS WITHIN THE UK. INTERNATIONAL ORDERS ARE SHIPPED USING DHL AND FEDEX.
WE OFFER KLARNA AND CLEARPAY/AFTERPAY, ALLOWING YOU TO SPLIT YOUR PAYMENT INTO INSTALMENTS AND SPREAD THE COST OVER TIME. THIS ALLOWS YOU TO PAY IN 3,5,6 INSTALLMENTS LOWERING HOW MUCH YOU PAY TODAY
WE WORK HARD TO PROCESS ORDERS QUICKLY SO YOU RECEIVE THEM AS FAST AS POSSIBLE. ONCE AN ORDER IS PLACED, IT CANNOT BE AMENDED OR CANCELLED.
RETURNS ARE ACCEPTED — CONTACT Help@b4sics.com WITHIN 14 DAYS. ITEMS MUST BE RECEIVED WITHIN 28 DAYS.
PLEASE KEEP YOUR PROOF OF POSTAGE UNTIL YOUR RETURN IS CONFIRMED VIA EMAIL
WE OFFER DIRECT SIZE EXCHANGES FOR THE SAME PRODUCT. IF YOU WISH TO EXCHANGE FOR A DIFFERENT ITEM, PLEASE RETURN YOUR ORIGINAL ORDER AND PLACE A NEW ONE.
ONCE YOUR RETURN IS APPROVED, YOU CAN CHOOSE BETWEEN STORE CREDIT OR A REFUND TO YOUR ORIGINAL PAYMENT METHOD.
The foundation of Basicss was built on a desire to create clothing that isn’t loud or over-branded, but rooted in simplicity, purpose, and authenticity. Guided by minimalist streetwear principles, we focus on clean silhouettes, premium materials, and timeless design that speaks without saying too much. Every piece is created to feel effortless, refined, and essential.
Today, Basicss represents contemporary minimalism — where understated aesthetics meet premium craftsmanship. Our collections balance everyday versatility with elevated quality, combining durable construction with a modern streetwear edge. From heavyweight cotton essentials to carefully selected luxury fabrics, each garment is designed with intention and made to last.
This commitment to simplicity, premium design, and craftsmanship ensures every Basicss piece remains relevant beyond seasons — forming the foundation of a wardrobe built on confidence, quality, and timeless style.
